Hyunjin’s CTI system will help you achieve higher work efficiency and customer satisfaction.
CTI is short for computer-telephony-integration, which refers to systems that enable a computer to act as a call center, accepting incoming calls and routing them to the appropriate device or person. Hyunjin’s CTI system will help you build an optimal environment for customer services and marketing activities by linking your computer (or network) to all of your customer contact channels including voice, email, web, fax and ect..